School fee guides
Straight answers to the questions bursars and head teachers in Kenya ask about collecting, matching and following up school fees.
How do I reconcile M-Pesa school fee payments to the right student?
A practical guide for Kenyan school bursars on matching M-Pesa Paybill payments to student invoices automatically, and what to do with the ones that do not match.
Read the answerShould a school collect fees through Paybill or STK Push?
The difference between M-Pesa Paybill (C2B) and STK Push for collecting school fees in Kenya, and why most schools offer both.
Read the answerA parent paid school fees with the wrong account number. What now?
What a bursar should do when a parent pays school fees to the Paybill with a wrong or missing account number, and how to prevent it next term.
Read the answerWhat should happen when a parent pays more than the school fee balance?
What happens when a parent pays more than the invoice balance, and how a school fee system should apply the extra amount.
Read the answerWhat should a school fee statement include, and how do I send it?
What a clear school fee statement contains and how bursars can send statements to parents as PDFs or by email.
Read the answerHow do I follow up school fee arrears efficiently?
A practical routine for Kenyan school bursars to track overdue fees and send timely reminders to parents.
Read the answerIs Excel enough for managing school fees, or do we need software?
An honest comparison of managing school fees in spreadsheets versus dedicated school billing software in Kenya.
Read the answerHow should I set up a school fee structure for each term?
How Kenyan schools should organise fee structures by term, class and fee category so invoices are correct and parents see consistent charges.
Read the answerHow do I record a school fee waiver or bursary properly?
How schools should record fee waivers, bursaries and write-offs so every reduction has a reason and an approver.
Read the answerHow can a school tell whether a fee receipt is genuine?
How schools and parents can confirm a fee receipt is genuine using a verification code, and why the M-Pesa transaction code matters.
Read the answerShould the school confirm to parents when a fee payment arrives?
Why sending an immediate confirmation when a school fee payment is received reduces calls to the bursar, and what the message should contain.
Read the answerWhat should a bursar check at month end for school fees?
A step-by-step month-end checklist for school bursars: tying system collections to the M-Pesa and bank statements and reporting to the principal.
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